PC & Network Help Desk

• Onsite and remote technical support
• Trojans, virus, and spam protection
• Spyware removal
• E-mail support and solutions
• Network installation and repair
• PC, printing and networking products
• Website development

What can our Virtual Help Desk do for your company?

Often small to medium size businesses do not find it cost effective to hire their own help desk personnel to help with the day to day computer issues. The cost of an onsite service call from a reputable computer company can easily exceed $100 per hour!

This is where, as a small to medium size company, you can find the value of TTS’s help desk solutions! We can be the point of contact for your employees, office managers, and IT personnel. Because we can work on most problems remotely (out of office) you, the consumer, avoid the expensive service call fee. We bill by only 15 minute increments instead of the one hour minimum that most computer companies charge. Most Help Desk calls can be resolved for less than $20! We also add value by solving issues within minutes of the call. No more waiting for hours, or even days, for a technician to show up at your office to then only spend a few minutes to fix the problem and then give you a bill for an entire hour.